Terms of Service

Last updated: November 2026

Welcome to JP Man & Van (jpmanandvan.co.uk). These Terms of Service (“Terms”) govern your access to and use of our website, digital quotation forms, and online communications operated by JP Man & Van Ltd (“we”, “us”, “our”).

By accessing or using our website, requesting a quote, or engaging with our online services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or online tools.

1. About Us

1.1 This website is owned and operated by JP Man & Van Ltd, a private limited company registered in England and Wales.

1.2 Registered / Operating Address: 620 Rotherhithe St, Rotherhithe, London SE16 5DJ, United Kingdom.

1.3 Contact Details: Email: info@jpmanandvan.co.uk | Phone: 07925 40 55 49.

2. Website Use & Access

2.1 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and make personal, non-commercial use of our website to learn about our services, calculate estimates, request quotes, and contact us.

2.2 We strive to keep our website available 24/7; however, we do not guarantee uninterrupted, error-free, or fully secure access. We reserve the right to suspend, withdraw, or restrict access to all or parts of the website without notice for maintenance, updates, or technical reasons.

3. Online Quotes, Estimates and Bookings

3.1 Any prices, rates, or estimates generated through our online forms or calculators are indicative estimates based on the details provided by you (such as property size, postcodes, inventory list, flights of stairs, or required team size).

3.2 An online quote or enquiry submission does not constitute a legally binding booking confirmation. A booking is only finalized once we verify availability, confirm the details with you by email, phone, or messaging, and issue a formal Booking Confirmation.

3.3 You agree to provide true, accurate, current, and complete information in all forms and correspondence. Inaccurate information (such as undisclosed flights of stairs, lack of lift access, parking restrictions, or unlisted bulky items) may result in quote adjustments or additional charges as outlined in our Terms and Conditions.

4. Intellectual Property Rights

4.1 All content on this website—including but not limited to text, photographs, graphics, logos, icons, designs, code, audio, and visual materials—is the property of JP Man & Van Ltd or our licensors and is protected by United Kingdom and international copyright, trade mark, and database rights.

4.2 You may print or download extracts of our website for your personal reference in relation to booking our services. You must not copy, reproduce, republish, distribute, sell, or exploit any content from this site for commercial purposes without our express prior written consent.

5. Prohibited Uses

You agree not to use our website:

• In any way that breaches any applicable local, national, or international law or regulation.
• To transmit unsolicited promotional material, spam, chain letters, or commercial solicitations.
• To knowingly introduce viruses, Trojans, worms, logic bombs, or other malicious or technologically harmful material.
• To attempt unauthorized access to our site, server, database, or network.
• To conduct automated data extraction, scraping, crawling, or data harvesting without our written permission.

6. User Submissions & Communications

6.1 Any communication or information you send through our website forms or emails will be processed in accordance with our Privacy Policy and Cookie Policy.

6.2 You must ensure that any message or review you submit is respectful, lawful, and does not infringe third-party rights or contain defamatory content.

7. Disclaimers & Limitation of Liability for Website Use

7.1 The content on this website is provided for general information purposes only. While we make every reasonable effort to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, regarding its completeness, accuracy, or suitability.

7.2 To the maximum extent permitted by English law, JP Man & Van Ltd excludes all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this website or reliance on any website content.

7.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. External Links

Our website may contain links to third-party websites or services (for example, Trustpilot, Google Maps, social media networks, or payment processors). These links are provided for your convenience only. We have no control over the contents or privacy practices of external sites and accept no responsibility for them.

9. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business operations, website functionality, or applicable laws. Any revisions will be posted on this page with an updated revision date. Your continued use of the website following such changes constitutes your acceptance of the revised Terms.

10. Governing Law & Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

JP Man & Van Ltd
620 Rotherhithe St, Rotherhithe, London SE16 5DJ
Email: info@jpmanandvan.co.uk
Telephone: 07925 40 55 49